Dee Posted February 19, 2011 Share Posted February 19, 2011 It's geting worse nd worse just like jj.net Link to comment Share on other sites More sharing options...
Angela Posted February 19, 2011 Share Posted February 19, 2011 Aww shit. Let me put in a help desk ticket. What kind of error message are you getting? Link to comment Share on other sites More sharing options...
Mr. Wonder Posted February 19, 2011 Share Posted February 19, 2011 At night, the pages take a little longer to load, and sometimes they don't load at all. Link to comment Share on other sites More sharing options...
Rock & Roll Hall of Game Posted February 19, 2011 Share Posted February 19, 2011 LOL yea.. sometimes it does take a while to load... if it does load at all.. but after the freeze.. it's back to it's normal self Link to comment Share on other sites More sharing options...
Angela Posted February 19, 2011 Share Posted February 19, 2011 Okay. I'll ask their Technical support team for help, since the board is on Invision's server. Thanks. Link to comment Share on other sites More sharing options...
Mr. Wonder Posted February 19, 2011 Share Posted February 19, 2011 Also Angie, can you adjust the times we can change our SN back to 3 times a month? I'll love you long time. Link to comment Share on other sites More sharing options...
Dee Posted February 22, 2011 Author Share Posted February 22, 2011 Did it again today ang Link to comment Share on other sites More sharing options...
Angela Posted February 23, 2011 Share Posted February 23, 2011 Sorry about that. I'm still awaiting response from Invision. They're usually pretty quick, so I expect them to respond quickly. Link to comment Share on other sites More sharing options...
Angela Posted February 23, 2011 Share Posted February 23, 2011 Okay, So I got the following response: Hello, Now, we do run backups between 2am and 5am (GMT -5).. The time each night varies. And, if someone tries to use the site while the backup is happening, then it would be quite slow if not totally unresponsive. So.. The definition of night.. If you mean middle of the night.. It's likely the backups. But.. The backup should complete rather quickly. Probably 5 to 10 minutes for your site. IPS Support How long does the lag time last for you guys? It could just be the backup procedure that they're doing. Link to comment Share on other sites More sharing options...
Dee Posted February 23, 2011 Author Share Posted February 23, 2011 Okay, So I got the following response: Hello, Now, we do run backups between 2am and 5am (GMT -5).. The time each night varies. And, if someone tries to use the site while the backup is happening, then it would be quite slow if not totally unresponsive. So.. The definition of night.. If you mean middle of the night.. It's likely the backups. But.. The backup should complete rather quickly. Probably 5 to 10 minutes for your site. IPS Support How long does the lag time last for you guys? It could just be the backup procedure that they're doing. it happens in the afternoon most of the time and it lasts for a half hour Link to comment Share on other sites More sharing options...
Angela Posted February 23, 2011 Share Posted February 23, 2011 it happens in the afternoon most of the time and it lasts for a half hour Around what time in the afternoon? We're all on different coasts. Link to comment Share on other sites More sharing options...
Dee Posted February 23, 2011 Author Share Posted February 23, 2011 Around what time in the afternoon? We're all on different coasts. around 12:13 youre time Link to comment Share on other sites More sharing options...
cnd Posted February 23, 2011 Share Posted February 23, 2011 I'm usually on in the afternoon (my time - 2am + U.S eastern time) and I don't experience the lag. I mostly experience it well past the hours they've specified in their reply. It only lasts about 10 minutes for me, though. Link to comment Share on other sites More sharing options...
Selz Posted February 23, 2011 Share Posted February 23, 2011 I'm on in the evening my time (I'm GMT), have experienced the lag once or twice but not often. Link to comment Share on other sites More sharing options...
Utopia Posted February 24, 2011 Share Posted February 24, 2011 It's been awful for me to reply i get an huge amount of lag every time i try to open a thread or reply. Worse, when i actually do reply it takes sooo much time that more often then not it crashes my whole net It has been this way for the past 2 days invision needs to update their servers Link to comment Share on other sites More sharing options...
Utopia Posted February 24, 2011 Share Posted February 24, 2011 oddly enough that post ^ was FAST Link to comment Share on other sites More sharing options...
TwistedElegance™ Posted February 24, 2011 Share Posted February 24, 2011 ^ For the last half-hour it's been pretty difficult to post. Link to comment Share on other sites More sharing options...
hotboy06 Posted February 25, 2011 Share Posted February 25, 2011 I noticed that it starts acting up around 3 pm eastern time.. Link to comment Share on other sites More sharing options...
God Posted February 26, 2011 Share Posted February 26, 2011 I noticed that it starts acting up around 3 pm eastern time.. :dead: at your siggy. Link to comment Share on other sites More sharing options...
hotboy06 Posted March 1, 2011 Share Posted March 1, 2011 Link to comment Share on other sites More sharing options...
God Posted March 1, 2011 Share Posted March 1, 2011 Boi got you beat. Link to comment Share on other sites More sharing options...
Angela Posted March 3, 2011 Share Posted March 3, 2011 I sent a ticket for help. Link to comment Share on other sites More sharing options...
Angela Posted March 3, 2011 Share Posted March 3, 2011 I already got a response. Hello, There was a minor glitch yesterday with our billing system. Your invoice, #290121 which was due on 1 Mar 2011 had a slight hiccup in renewing. Your website was suspended for a brief period of time, however the situation has been rectified. I apologize for this situation. As for the lagging, I will forward this ticket to our hosting department so that they can look into it for you and provide a response. - Technical Support Invision Power Services I will keep you updated with the lagging once I get word. Link to comment Share on other sites More sharing options...
XYZ Posted March 3, 2011 Share Posted March 3, 2011 I didnt u know u had to pay for this site Thanks for letting us run amuck on ur board Link to comment Share on other sites More sharing options...
Angela Posted March 3, 2011 Share Posted March 3, 2011 I didnt u know u had to pay for this site Thanks for letting us run amuck on ur board Yes, I pay a fixed amount every month. When I initially purchased the board, I paid for 5 months in advance so there was enough money there for them to automatically process it. I don't understand why it did that. No problem. It's why I bought the forum Link to comment Share on other sites More sharing options...
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